The majority of hotels in Mallorca continue to be immersed in their countdown for the reopening of their facilities. For many, July is the month indicated on the calendar to start receiving tourists. Meanwhile, the hoteliers of the island are finalizing the details to have everything ready. They do it focused on the pertinent security measures and the small details, which will make the difference so that the clients who come to Mallorca feel safe and comfortable in their facilities.
A “very last minute” season
“We have the idea of taking the temperature every morning and insisting on hand washing”, explains the director of Palacio Can Marqués, Isabel Gallego Vicens, whose opening is scheduled for July. The hotel has collected hydroalcoholic gels for clients and employees and during these days they will meet with the occupational risk prevention company. “We want to see what options offer us in terms of being able to do seroprevalence tests for all employees.” In addition, the director emphasizes that “the washing of uniforms will continue to be done in the hotel and we will strengthen the cleaning, which will now be done twice a day and will include one more disinfectant.”
The hotel, an oasis in the old town of Palma, is aware that this season “will be very last minute. Germany seems to be in a good position to come, but the United Kingdom is still very affected by the current situation and this may affect fewer tourists to come. The same case in the United States, a market that has grown a lot in recent years”, explains Gallego Vicens.
“We will include disinfectant gel in our amenities”
In Plaza de Cort, the Hotel Cappuccino (formerly Hotel Mamá), studies all the details for its reopening on July. “The main measures will focus on social distancing, disinfection and masks, so that people feel safe”, argues Cati Crespí, its director. “Our amenities will include disinfectant gel and bags for the controls of the televisions. Cleaning will be continuous in areas with more danger such as door handles, buttons, etc.”, she adds.
The common spaces will work by appointment: Gym, cinema, pool area and spa. On the other hand, “we will try to space the rotation time of our 32 rooms, leaving enough time for deep cleaning,” says the director. In addition, the hotel’s breakfasts, “very special for our clients, can be enjoyed safely as it is an à la carte service and we have many interior and exterior spaces.”
“We perceive a clear interest in traveling”
In the rest of the island, hotels such as the exclusive Castell Son Claret (Es Capdellà) are preparing to open on July 1st. “Initially we will open with a capacity of 50%, although having 320 hectares is a space that is very well adapted to the necessary security measures”, says Anette Andersen, director of sales and marketing. The hotel develops all the protocols to offer a safe stay: “We increased the space between tables in the restaurant by the pool, new measures are taken adapted to the situation in the kitchen and more remote work to avoid accumulation of personnel in the offices”, says Andersen, who adds that “protocols have been established so that each department knows how to work.”
The Castell Son Claret team is “looking forward to opening the doors. Although there are still many questions about flights and possible quarantines, the good news is that our clients and the people who call us want to travel, there is a clear interest in this”, Andersen announces. For this reason, “although we normally close at the end of October, this year we plan to extend the season until the end of November so that our clients have the possibility of enjoying the island also in autumn”, she concludes.